Yes, every client has a dedicated team working on the campaign(s) including:
Account Manager
Project Manager
Support Team (PPC Specialists, SEO Specialists, Designers, Developers, Content Writers, Strategists)
* Note: The size of your project scope will determine the size of the team dedicated to the account.
We are proactive with client communication, but we have a minimum of one scheduled call a month.
Retention is the goal for our team, and we value being proactive over being reactive.
For after-hours communications, it is based on the availability of our team and who your dedicated Account Manager is.
* Note: Depending on the size of your project, calls can be bi-weekly or impromptu based on campaign activities.