Online marketers

Solo entrepreneurs

Agencies

PR firms

Restaurants

Startups

Bloggers

Consultants

Fitness studios

And many more!

Yes as you own all rights to the work, you can resell it as you see fit.

If anything, this would be perfect to pick up the smaller pieces of work to free up bigger projects for your team.

2. You will get an update on your task/order within 1-3 business days.

3. Encounter a problem? No worries, our customer success will get on it right away.

Don't be afraid to share what you really want, be clear and constantly communicate.

Finally, give it time, the longer the working relationship, the better the results.

We will always do everything we can to make sure our service is enjoyable, easy to use, and exceeding your expectations.

Please contact our Client Support team.

Most issues can easily be resolved once we know what’s going on.

Here's some tips to ensure that your tasks requests are crystal clear. 

Follow These Golden Rules. 

1. Provide any written instructions in the task request rather than in a separate document attachment 
2. Keep it casual and conversational just like you're talking to us... because you are :-)
3. Provide any information we need (previous task ref #'s, logins, URLs, attachments) 

Provide Us Information In A Logical Sequence like...

Here's what I want to do...

Here's the context of why I want to do this...

Here are the supporting materials you'll need and what you'll need them for...

Oh and I just have a question about...

If it's not clear let me know...

Use Bullet Points

• The more bullet points the easier it is to read and follow. 
• If you have a long written description, provide a bullet point summary (think of it almost like a checklist) 
• If you're a bullet point thinker then just post the bullets and don't worry about the long descriptions. 

Use Video Recordings 

Use a screen recording tool to walk through visually and describe verbally the task required or the issue you are experiencing, then upload it to a streaming video platform that provides you with a shareable link. 

Paste this link along with any further details in the body of the email when submitting your new task. 

Recommended screen recording tools: 

• Screencast-o-matic 
• Jing
• Snag-It
• DubbApp
• Loom 

PRO TIP: Keep your video's short (under 7 mins if possible) and when providing video instructions it's always a good idea to provide a bullet-point summary of the most important points (the things you don't want us to miss) in your written request as well so the hero doesn't miss them. 

For the Design Team:

It is advisable to keep it short, simple and straight to the point. Keep it under 4-5 minutes short with a bullet point summary for the most important part/s. This is to ensure that special details are not missed out or forgotten. 

• Draw It On Paper and Take A Photo 
• Want to show us how you see it flowing together or how it might be laid out?  
• Why not draw it on some paper and take a quick photo and include that with your email requesting a new task. 

PRO TIP: If your drawing has writing on it, type up the writing for us as well (in a doc or in the task description) when you send in the image (Reading handwriting can be really hard and slows us down!) 

Take Screenshots 

• Take a screenshot and show us what you're referring to.
• Use the built-in functions of your device to take the screenshot.  

Not sure how? Follow these instructions for your device http://www.take-a-screenshot.org/  

Other recommended tools for taking screenshots: (These allow editing like adding arrows and circles to draw attention to what you want) 

Screencast-o-matic 

Snag-It

Skitch

Show Examples 

• Trying to model an idea you've seen elsewhere? show us the original that you're trying to model off. 
• Trying to do something that's a combination of 2 other ideas, show us the other 2 original ideas. 
• Especially when it comes to design work. Examples are a huge help in getting your desired result faster.

Step 1: Find inspiration 

1. Land-Book: This is our all-time favourite resource to find great landing page designs. Land-Book features the latest trendy designs and we highly recommend you to use this resource
   
   
2. CollectUI: This resource is very useful for finding inspiration for specific UI elements on your page. Highly recommended too.
   
   
3. Dribbble: Probably the most complete website out of all inspiration websites.
   

Pro Tip: Create a public Google Doc to create a moodboard with all design inspiration that you like to help your designer!

Step 2: Make your brief

Here is a 3-steps checklist to get amazing landing page designs.

1. Wireframes: Sketch on paper a wireframe or use easy tools such as Balsamiq to tell us how your website needs to look. We really need this!
   
   
2. Colours, fonts, brand assets, files, any specific instructions: Please give us as many assets as you can so that your design can fit your brand.
   
   
3. What you like/do not like: Okay, now that you have sent us inspiration that you like can you tell us what exactly you like / do not like on these designs? Here is an example below:

Pro Tip: Keep your brief simple and concise.

Step 3: Send to your designer

Your request is ready, send it to your designer!

The more detailed answer is, it depends on three things:

-The complexity of your design request

-The clarity of your design request

-How quickly you respond to your designer with feedback

Our team is highly skilled, but they can’t read minds.

Unclear requests may result in a delay of your project’s completion. 

That's fine! Just let us know

Here’s a good sample of the tasks we can take off your hands: 

WordPress Plugin Management

WordPress Theme Updates

Setup Web Pages and Posts

Update Web Pages or Posts

Setup Google Analytics

Setup G Suite Email

Integrate Site & 3rd Party Tools

Setup & Troubleshoot Hosting

Longer answer.... Yes

Facebook pixel is an analytics tool that allows you to measure the effectiveness of your advertising by understanding the actions people take on your website. 

You can use the pixel to make sure your ads are shown to the right people.

We can create the Facebook Pixel for you, however, we do not place them on your website.

For further information, check out this Facebook article: https://www.facebook.com/business/help/742478679120153?id=1205376682832142

This is most popular on Instagram and Facebook, where you can showcase a number of images to improve your chances of conversion or sales.

For further information, check out this Facebook article: https://www.facebook.com/business/help/773889936018967?id=563305920700338 

These are easy to create and implement, making them an extremely powerful marketing tool for efficiently finding high-converting users.

For further information, read this Facebook article: https://www.facebook.com/business/help/164749007013531?id=401668390442328

• The CAMPAIGN would be centred around a specific offer. Whether that is selling a specific product on the website or retargeting with a deal/discount.
• The AD SETS are audience types that would be interested in the specific offers laid out by the campaign type. This could be using the same ad but with different audience types OR if an audience is best performing you can change it up with another ad.
• The ADS will be the creative itself. This is where we would build the creatives mentioned in the deliverables and then match them up with different audiences.

To start a project, select the service you'd like to purchase. Click the Subscribe button, then follow the prompts to submit your payment and create or log into your account.

https://flatratedigitalmarketing.com/

Once your purchase is complete, you’ll need to submit your project brief so your pro has what they need to get started on the work.

Then click the Project Brief tab.

Use the provided fields to answer the questions in full. Then click Save to submit your changes.

Once the project brief is submitted, you’ll hear from your pro within 1-2 business days to get started. They’ll send you a message through your dashboard.

Locate the Project Status section on the right. Click the Cancel Project button.

Select the service you’d like to purchase, then click the Purchase button.

Follow the prompts to submit your payment and log into your account if you haven’t already.

Submit your project brief and the pro will work with you to get started again on the project.

If you're unhappy with the work completed, we always recommend communicating with the pro via the dashboard as a first step so we can try to make things right.

However, if you're still dissatisfied after contacting your pro and you'd like to request a refund, please contact our support team. Include the name and email on your account, the project name, and the reason you are requesting a refund.

Our support team evaluates each refund request on a case-by-case basis. In a situation where the work was not completed fully as promised, we will issue a refund. Overall we aim to be reasonable with refund requests and as helpful as possible with our support.

Yes, when you purchase a monthly service, your subscription will automatically renew on a 30-day cycle.

You can cancel a subscription at any time from your dashboard.

We've partnered with digital marketing professionals who have a high level of integrity and expertise as part of the Team.

These trusted professionals have experience working with clients across a wide variety of industries.

While our service providers don’t specialise in any particular industry/niche, they are experts in digital marketing. They have experience with marketing in a wide variety of industries. In addition, many services include some research to start to make sure the pro is informed about your particular industry.

For many, this approach works well. However, if you require your deliverables to be very technical or in-depth, this might not be the best fit. We would recommend you evaluate your own needs to decide the best route.

To view your charges for an individual project, navigate to the Projects tab and select the project.

On the Project Status tab, locate the Project Charges section. Here you’ll find a history of your charges for the project. You can download a PDF receipt for each.

Click your profile icon in the top right and select Payment Settings from the dropdown options.

From here, you can view your current billing settings and enter new billing info. Click Save Settings to save your billing changes.

Launch Google Tag Manager.

Tag Manager installation for the web requires a small piece of code that you add to your web pages or mobile applications. This code enables Tag Manager to fire tags by inserting tags into web pages.

Examples include...

Creating a Lead Capture Form - Needing to capture leads on a landing page, or your website and send it through to your Email Marketing platform, or just want to receive an email notification. We can build you a form easily.

Email Automation - Write an email series like (Immediately send this, two days later send this, seven days later do this) and want this to go to the people you captured in that lead capture form. We can do that. Follow these instructions on how to provide info on this.

Update an Image On Your Website - Want to change an image on your website? Change the text or colours? Send it through, and we'll make the change.

Setup a Payment Form - using Stripe, eWay or Paypal to accept payments, we can set up an order form somewhere in your sales funnel or on your website. (You may need an SSL certificate)

Setup a Webinar in GotoWebinar - Running a webinar but haven't set one up before? Send through the details, and we'll create it for you.

Add Testimonials to Your Website - If you have some testimonials on LinkedIn or have come through via email and want to show them off on your website, send them across and let us know where to put them.

Setup a LeadPages Page on your website - Want to put your LeadPages page on your site so its www.yourdomain.com/leadpage instead of the leadpages domain? Let us know which lead page and what you want the URL to be, and we'll set it up.

Facebook, Twitter, Google, Youtube Retargeting Pixels - starting to do retargeting with your PPC advertising campaigns? Be sure to send through the custom audience pixel codes, and we'll put these on all the pages of your website.

Conversion Pixel Tracking Codes - If you're doing PPC advertising, chances are you have a Conversion Tracking pixel that we can place on the page that people see if they successfully "convert" for this campaign. Send through the code and which page to put it on, and we'll get it up and running.

Build a Simple Opt-In Landing Page using a Visual Page Builder - Using LeadPages, ClickFunnels, Thrive Architect, Divi or OptimizePress, we can build a simple opt-in or landing page using one of our predefined template structures.

Duplicate an Existing Page - Already got a landing page or page structure and want to clone it, then make some simple tweaks and changes? Tell us which page to duplicate and what tweaks to make.

Import a CSV Into Your CRM - Do you have a CSV File and need help importing it into your Email Marketing Tool? Send it through, and let us know how to save it, lists, tags, sequences, etc.

Setup Custom Domain for Clickfunnels - Want to have a custom domain pointed to your clickfunnels, instead of yourcompany.clickfunnels.com you want platform.yourdomain.com, send through your DNS logins and Clickfunnels logins and we'll set it up.

And much, much more...

If you're unsure if we do it, ask, and one of 2 things will happen.

1. we'll get right on it if we can do it.

2. If we don't do it, we'll let you know and try our best to point you in the right direction.

Examples include...

Short PDF (Short Report / Checklist / Lead Magnet) - If you are building online sales funnels, you will need a lead magnet or hand-raising offer. One of the most common is a digital download PDF. If you have written the document and need it to look more professional and polished, send it through.

Single Page Document

Worksheet (we can do fillable file but without heavy computations)

Order Form

Poster

Flyer

Brochure

Certificate

Letterhead

Business Card

Post Card

Pull Up Banner

Presentation Slide

Short Multi-page Document

 eBook/booklet

Modules

Brand Style Guide

3D Product Images - When building a landing page, it's always good to show a digital product as a physical product with the use of 3D images of the booklet, package, DVD, etc.. we can do that

Social Media Images-We do image collaterals for the following Social Media.

Facebook (e.g. Profile picture, cover photo, Ads, posts, Event image)

* Facebook Ads- Doing a Facebook campaign and need an image with your ebook on it or some text that follows the 20% text rules? Request our designers to put together a Facebook Ad pack with 2-3 variations for you.*

Twitter (e.g. Profile photo, header photo, in-stream photos)

Instagram (e.g. Profile picture, photo thumbnails)

* Instagram Story Images - so long as it's not animated*

Youtube (e.g. Profile image, cover photo, video thumbnails)

LinkedIn (e.g. Personal profile/company logo image, personal BG image, company cover image, banner image, hero image)

Google+ Cover (e.g. Profile picture, cover image, posts)

Podcast Cover Art

Blog Sidebar Banner - promoting an upcoming event or opt-in offer? I Want a visual banner for the side widgets of your blog pages. We'll whip up something that looks nice and gets your message across.

Blog Post Thumbnail - I just posted a new blog and need a thumbnail feature image. Send through the title, some details of the post, and we'll whip something up for you.

Printable Order Form - speaking at or running a live event of your own? Are you planning to sell something and need a way to take orders offline? Why not send through your order form and have us lay it out more professionally?

Membership Site Module Icon - got a membership site built in OptimizePress? Need a nice icon or thumbnail for a module? We can help

Illustrations: We can do simple yet eye-catching illustration designs.

logo

Infographic

T-shirt design

Printed Packaging

Icons

Simple Image Edits - we can resize, crop, remove backgrounds and make more simple edits to images before putting them on your website.

Web Mockups/Email Newsletters - want a landing page that looks amazing and uniquely yours? The design team can mock up a landing page that the web team can then turn into an actual page.

If you want to redesign your website or have an email newsletter/signature, it must go through us first before the web/automation team can develop it.

We can do a draft design for you first so you can visually check before web/automation integration.

Landing page mock-up (Homepage, Sales Page, Opt-In Page, Webinar Registration Page, Event/Webinar Confirmation Page, Thank You Page)

Pop-ups

Opt-in Form

Blog post images

Thumbnails

Hero/banner image

Sidebar banner images and the like

Favicon

Newsletter

Email Signature

and much, much more like...

Others (We could also do a design mock-up for your newsletter and email signature then automation team can help you automate it.)

Newsletter

Email Signature

You can find some samples of Designs we've done for others in our Design Portfolio PDF.

If you're unsure if we do it, ask, and one of 2 things will happen.

1. we'll get right on it if we can do it.